When it comes to crisis and incident management in the cloud/digital era, hope is not a strategy. Most enterprises today are still not set up to handle all the IT-related incidents, or crises, in real time and, although organizations invest a lot of money in observability and monitoring solutions, incident triaging and resolution still is a manual process in most organizations.
This report from Constellation Research will show you:
- Why incident response matters.
- How to understand buyer challenges and selection criteria.
- The variation in the vendor landscape.