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Case Study : Global Retailer Solves Shoe-Bot Spikes, Fixes Fraud, Friction and Fake

F5 Networks • September 22, 2021  
Case Study : Global Retailer Solves Shoe-Bot Spikes, Fixes Fraud, Friction and Fake

As a seamless digital engagement journey was top priority for a large retailer, they decided to offer a friction-free shopping experience with easy logins & stored payment information to their customers. But this strategy also opened the doors for attackers. As a result they saw a spike in frauds which in turn can fuel the skepticism of customers towards the brand. This interesting case study revolves around a North American chain of department stores which has a robust brand. They operate stores in North America and numerous outlets in Asia Pacific.

Read this case study now to know about:

  • The top 5 pain points of the retailer
  • Actual challenges like BOPIS Fraud, Chargebacks & more
  • Unique solution & increased visibility of fake users
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