Value? It's coming in more shapes and forms than ever before, says Kosta Peric of SWIFT. So how can financial institutions embrace these new values and provide products and services that meet growing consumer demand?
The bring-your-own-device trend is increasing, but work-place policies are not. ISACA's Ken Vander Wal says low employee awareness and the absence of any BYOD policy are to blame. So what can organizations do to fill their security gaps?
Despite the FFIEC authentication guidance and the growth of online fraud, financial institutions still rely on outdated practices that expose customers to risk. How can institutions update their security measures?
A wave of security breaches serves as a catalyst for all types of organizations to assess the need for cyber insurance. Here's the story of one institution that saw the threat and took out a $10 million policy.
Unfortunately, says Ken Vander Wal, most organizations have done little to address security in their policies and procedures regarding BYOD, which is changing the ways companies address user behavior and risk.
The best thing institutions like BofA could do right now is start focusing energy on community outreach and public relations, areas where credit unions and community banks are quickly building advantage.
Bank of America's Keith Gordon says securing the mobile channel is much like securing any other banking channel: Controlling risks requires layers of security and controls. But educating customers plays a key security function, too.
ID theft expert Joanna Crane wonders whether banks, government agencies and healthcare providers do enough to assist consumers with ID theft recovery, saying consumer expectations are often loftier than what's being done to meet the demand.