Governance & Risk Management , IT Risk Management , Leadership & Executive Communication

Cyber Resilience Requires Complete Visibility

ServiceNow's Venugopal Arcot on Providing Visibility to the Entire Organization
Venugopal Arcot, senior director and head of solution consulting, ServiceNow

"Resilience is about the ability to bounce back quickly," and you need complete visibility to do that, says Venugopal Arcot, senior director and head of solution consulting at ServiceNow.

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Arcot says an organization needs visibility in terms of what exists and the relationships between what exists, "from the lowermost component to the business levels. Today, if a banking transaction is happening and there is a surge in these transactions, one should have the visibility to comprehend what is causing this disruption."

In a video interview with Information Security Media Group at ISMG's Hybrid Cybersecurity Summit in Bengaluru, Arcot also discusses:

  • How the security community is preparing to become cyber resilient;
  • How the C-suite can have the same kind of visibility as the security team;
  • How alerts from security products add complexity to the environment.

Arcot is the senior director and head of solution consulting at ServiceNow. He has expertise in consultative selling, strategic consulting, transition and transformation.

About the Author

Suparna Goswami

Suparna Goswami

Associate Editor, ISMG

Goswami has more than 10 years of experience in the field of journalism. She has covered a variety of beats including global macro economy, fintech, startups and other business trends. Before joining ISMG, she contributed for Forbes Asia, where she wrote about the Indian startup ecosystem. She has also worked with UK-based International Finance Magazine and leading Indian newspapers, such as DNA and Times of India.

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