The financial services industry increasingly relies on information technology (IT) service providers
(“Service Providers”) to support the delivery of financial services. This shift in the delivery of
financial services, coupled with the deployment of new and dynamic technologies, has resulted in
heightened...
I. OVERVIEW
According to the August 2004 U.S. Secret Service and CERT® Coordination Center’s Insider
Threat Study: Illicit Cyber Activity in the Banking and Finance Sector:
… (The fact that) over one quarter of the insiders had a criminal record prior to their
incidents underscores the importance of looking...
I. EXECUTIVE SUMMARY
Check fraud is a growing industry problem. Nearly 20 percent of super-regional banks incurred more
than $20 million in check fraud-related operating expenses in 2001.1 In order to enable the industry
to resolve breach of presentment warranty claims expeditiously and in a way that is fair,...
INTRODUCTION
This Consumer Confidence Toolkit provides information to support consumer
confidence in the safety, soundness and security of financial services. Special
attention is placed on online financial services transacted through the Internet.
Data in support of the safety of online financial transactions are...
This white paper discusses some actions financial institutions can take to make consumers more comfortable with online banking:
· Put consumer education about security and fraud prevention in a prominent place on your institution’s website home page.
· Establish a single point of contact within your...
Financial institutions must maintain a high level of trust and integrity in order for e-business to grow to the fullest extent possible, embracing new technologies. The trust of financial services customers derives from the integrity of the industry’s infrastructure and information technology practices. Security is...
New laws and regulations are frequently enacted in response to topical and systemic events. While laws may establish important regulatory compliance requirements, the evolution and convergence of overlapping laws that share common or at least similar intent can lead to the establishment of cumbersome and differing...
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